A chatbot is a complex machine-learning computer program or artificial intelligence (AI) software that is capable of imitating and processing conversations with humans through websites, messaging apps, or other smartphone apps, making it seem as if users were interacting with a real person. Chatbots can range from basic one-line apps that respond to single messages, to a lead generator that collect emails, to digital assistants that learn and evolve as they gather and process data and provide increasing levels of personalization and support for the user. 

Not having a chatbot on your website can be very devastating, and you lose a lot of potential revenue because of that. If you're not already making use of chatbots to generate leads, improve customer experience and increase your sales, you're seriously missing out on so much. It's like leaving money on the table! However, do not worry, it's not too late for you because we are here to help you out and build a custom & advanced chatbot that fits your business.